Pollan, Stephen M.

Lifescripts : what to say to get what you want in life's toughest situations / Stephen M. Pollan, Mark Levine. - Completely revised and updated. - Hoboken, N.J. : John Wiley & Sons, c2004. - xiii, 530 p. : ill. ; 24 cm. + 1 CD-ROM (4 3/4 in.)

Includes index.

ISBN: 9780470474105 (special edition with CD) 0470474106 (special edition with CD)

Subjects--Topical Terms:
Business communication.
Interpersonal communication.
Oral communication.

LC Class. No.: HF5718 / .P653 2004